When website owners and marketers talk about online marketing, they often refer to SEO and PPC. Email marketing can sometimes be overlooked despite being one of the most powerful methods to reach potential customers and to keep existing customers coming back for more. Perhaps a factor in this is that direct email campaigns are commonly associated with spam emails, but careful list management ensures that this need not be a problem.
There are a number of stages to a successful email marketing campaign and by nailing as many as possible you can improve your results. The key to success, though, most commonly lies in the planning stage – if this is your first foray into email marketing then be prepared to treat it as a test run. The more direct email marketing campaigns you run, the more opportunity you have to optimize the process and improve your results. Here are ten of the most important steps to an effective email campaign.
1 – Determine Your Ultimate Goal
This might sound obvious, but having a clear goal in mind will help to concentrate your efforts. There are many effective uses of an email marketing campaign from increasing brand awareness to pushing a new product or seasonal promotion. Each of these uses typically demands a different campaign with its own style and its own components.
Increasing traffic to your website is not usually a bottom line target. The reason for increasing traffic to a website is normally to improve sales and increase profits. In the majority of cases, it is more desirable to attain greater sales through fewer visitors, than having a site awash with visitors but with a poor conversion rate.
A prolonged and careful email marketing campaign will naturally help to improve brand awareness. Your readers will naturally remember your name and the products or services that you sell as they gain more and more exposure to your marketing emails. Similarly, as long as you produce relevant and useful emails, your potential customers will grow to trust you making it more likely that they will purchase from you now or in the future.
2 - Your Opt-In Email List
There are a couple of key aspects to this section. YOUR opt-in list will generate better results than the use of somebody else's list. If you have taken the time and put in the effort to grow your own list, then the members of that list will already have some degree of awareness for you, your products, and your website.
Developing your own list can take time and money. To get a head start it is possible to buy or rent email lists from others. In these cases it is particularly important to pay attention to the second important factor – the list MUST be an opt-in list. Every member of that list must have opted in to receive marketing communication from you and they MUST be given adequate opportunity to opt out of future communication.
Particular care needs to be taken with your list management techniques to ensure that you are not deemed as being spam. If you purchase lists or partial lists then members that opt out need to be recorded separately. If you purchase another list that includes the same name and you subsequently email that person without their express request to be re-included in your list then you face the very real possibility of being flagged as sending spam email.
3 - Establish Performance Tracking Techniques
Tracking the performance of any advertising campaign should be foremost in your mind. This is the only true method of determining its worth and is the only way you can optimize your advertising to generate the best possible results. Web analytics are an absolute must-have, and with the wealth of affordable and even free choices available today there is no reason not to have a good analytic package in place.
Tracking code can also be placed into an HTML email. You need to operate a degree of caution when implementing code into HTML emails, because it could lead to your email being blocked by over zealous spam filters. If you can use hyperlinks that include tracking code, and your analytics package includes referral data, then this can generate the majority of the information you require.
The more information you can gleam from an advertising campaign, the better. You will be using these results to fine tune future advertising campaigns, so too much information is better than too little. If in any doubt then consider using an email marketing management service to conduct the tracking on your behalf.
4 – Ready Your Website
Directing visitors to your website is only a portion of the battle ahead. Once a reader clicks through the links in your email, you then need to be confident that your web pages are optimized to complete the sale. Conversion rates need to be high on the pages you direct traffic to, but you also need to target the traffic to the most appropriate pages and vice versa.
Consider the anchor text, or link text, that you will be using in your email. If you are encouraging readers to learn more about a product then don't direct them straight to the purchase page unless that page includes the inferred information. Similarly, if you have pre-sold your readers so that they are poised and ready to buy, and your CTA (Call To Action) indicates that this is the next step then you can navigate readers through to a more direct sales page.
Introducing a new product or a new concept will usually take more information than you can provide in a single marketing email. If necessary, add a page or multiple complementary pages, to your website. Direct readers to these pages so that you can combine the use of your email marketing and your optimized and informative content to really persuade and hammer the message home hard.
5 – An Effective Subject Line
The subject line of your email is the first thing your readers will read, and you need to ensure that it won't be the last. Human spam filters can be just as difficult to avoid as software spam filters, even for genuine email. You should certainly avoid the use of typically spammy subject lines and opt for a more effective approach.
There are many ways to write an appealing subject line. A newsworthy subject line will often grab the attention but only works effectively in limited cases. Otherwise, try to evoke an emotive response from the reader. The strongest emotions include greed, love, and even hatred or controversy. With these latter two it is again important that you exercise appropriate caution otherwise you may alienate your readers against this and future marketing emails.
Intrigue and appeal work very well. An intriguing headline will draw your readers into the main body of the content and the subject line will have then done its job effectively. Never mislead in the subject of your email but do try to peak your reader's curiosity to the extent that they can't help but open the email and read it fully.
6 - Email Body Content
Finally we reach the main body content of the email. That it's taken to point six to do so is an indication of how important the planning and preparation stages are. The subject line has hopefully driven a good portion of your list to open the email, and those readers should be intrigued enough to want to read more.
Research shows that the more personalized the message, the more likely it will be to succeed. Start with a personalized greeting and use a friendly, even conversational tone, throughout the message. Inform readers of what they need to know but do so informally and in as friendly a manner as is possible by email.
The email absolutely has to be grammatically and factually correct, and must not contain typos. These types of errors can be an instant turn off for readers. Run a spell check. Twice. And then check it manually and have somebody else check it again for you. At the same time check the links and ensure that they do indeed direct to the proper pages.
Include a Call To Action, or CTA, rather than just a link. A CTA is a direction that points your visitors to perform your desired action. This could be to click a link, make a purchase, or even forward the email to friends. The CTA needs to be clearly defined an, obviously, as effective and accurate as possible.
7 - Hyperlinks To Your Site
The entire point (although probably not your ultimate goal) of your email is to get readers to click on links and visit your website. Include two or three links in the body of your email and make sure they are relevant without being too obvious. Lead readers to click the links rather than directly point it out and find something more effective than “click here” to use as your anchor text.
Two to three links is the ideal number. Too few links and your email won't prove effective at driving traffic, while too many links will detract from the actual content of the email. If your email is very short then offer two links, or offer three links within longer messages. Contextual links (that is, those that appear within the body of the email rather than at the end) are usually significantly more effective.
Check and double check that links work and direct to the correct page. Once you've done this, have somebody else check them too. The number of marketing emails that have failed because of broken or incorrect links is alarmingly high and this is not a trap that you want to fall into.
8 - Choose The Best Time To Send Your Email
The time you send your email can have a significant impact on its effectiveness. During the night, most people's emails fill up. In a lot of cases, this can mean that your reader will be faced with tens of emails in the morning, many of them rubbish. This leaves a very real chance that they will simply ignore or delete your email without noticing who sent it, what it is about, or whether they have any interest in reading it.
Consider your target market and when they are most likely to be sat in front of their email. Those with a global market may find this more difficult because of the time difference, but otherwise bear this in mind too. Not every website or marketing email is geared towards residents from the same country.
9 - Test Email
Initially, send a test email to yourself, friends, family, or colleagues. This is more to determine that it arrives looking as expected. Once you have done this and are happy with how your email looks, you should then move on to send a second test email to a small selection of your list. This gives you ample opportunity to make any last minutes changes or tweaks according to how this small test run performs.
You might even consider sending several tests out to different groups, if you have a large enough list. This enables you to test the subject line, content, and product price, by making alterations before each test run. Be sure to test the different components separately, though, so that you can determine what needs changing and what works well.
A test email also gives you chance to check that you are set up and able to track the results and any other information you want to track. A good email marketing service will do this by default, because the test email can prove to be one of the single most effective ways to improve the performance of a one-off email shot.
10 - Monitor, Optimize, And Start Again
Being careful not to send emails too frequently, you should send regular communication to your list. An unloved list will be more likely to unsubscribe and readers become most responsive after approximately seven items of communication from you. Monitor results, check bounce rates, and look for ways that your campaign could be improved.
Once you've found the best ways to improve a campaign make the improvements and begin the procedure again from the beginning. This process of monitoring, optimizing, and starting again will help to increase exposure, improve brand awareness, and generally improve results and profit levels.
Why Your List Is So Important
A list can last you a lifetime and it is possible to continue selling to the same list members over and over again. In fact, once a list member purchases from you, and presuming that everything goes smoothly during and after the sale, they will be more inclined to purchase from you in the future. You will have won their trust, gained their favor, and they can be relied upon to help you with extra sales in the future.
Look after your list and your list will look after your profits.
About the Author: Matt Jackson, founder of WebWiseWords, offers SEO copywriting and a range of other web content writing services to increase traffic and improve conversions for your website.
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For more information please review the articles below and visit my business review site at: The Best Biz Review.
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Saturday, March 8, 2008
The 10 Step Plan To Successful Email Marketing
Tuesday, March 4, 2008
Google Sacrifices Clicks To Increase Advertiser ROI
Tuesday, March 04, 2008Wall St.'s CPC panic might be premature
Google investors are still at the table eating their losses after comScore's report that paid click revenues were flat in the month of January. Impending recession was the chief suspect among speculators, but nobody finds any real support for that. More astute observers noticed that revenue flattened very soon after webmasters began reporting on decreases in AdSense earnings.
Editor's Note: It's hard to think of a time in history where an advertiser actively sought to decrease the number of referrals coming through the system. Perhaps it should be considered that Google is working to qualify buyers the way offline salespeople do. Is this a positive development? Give us your thoughts in the comments section.
Remember that? I'm sure you do. Our readers had lots and lots to say about it, and posed lots and lots of theories, again with the economy as the prime culprit. But what if I told you that revenues were flat and Google appears to think that's a good thing? It's all about the quality of search ad real estate, baby.
A leading theory is that Google decreased the clickable area of AdSense ads in order to cut down on accidental clicks. They did that about mid-November, just before some publishers noticed a drop in earnings, which was just weeks before comScore released a report saying AdSense revenues had flattened.
If decreasing the clickable area of an Adsense ad is the direct cause, why would a smart company like Google do such a thing? The answer posed for that question is that Google plans to make it up by creating a higher value on the clicks that do not happen accidentally. This could be a win win win for Google, Adwords buyers and Adsense partners, as referrals cost more, but are more likely to convert.
Convert visitors with Google Analytics - free
ComScore also believes that the flattening in January revenues is due to a new Google strategy to raise the value of clicks, i.e., fewer clicks for more money.
In lieu of economic causes, comScore's Magid Abraham and James Lamberti write, "The evidence suggests that the softness in Googles paid click metrics is primarily a result of Googles own quality initiatives that result in a reduction in the number of paid listings and, therefore, the opportunity for paid clicks to occur. Add your comment.
"In addition, the reduction in the incidence of paid listings existed progressively throughout 2007 and was successfully offset by improved revenue per click. It is entirely possible, if not likely, that the improved revenue yield will continue to deliver strong revenue growth in the first quarter. Separately, there is no evidence of a slowdown in consumers clicking on paid search ads for rest of the US search market, which comprises 40% of all searches."
So even though there were fewer clicks in 2007, Google made more money. It looks like they're trying to repeat that in 2008.
Bill Tancer at Hitwise similarly found that if declines in revenues were economic-based, or an indicator of recession, then Google traffic to retail sites might be among the first hit. However, Google traffic to shopping and classified sites was actually up year over year.
No slowdown among RimmKaufman clients, either, says Alan RimmKaufman. "Across our clients, comparing February 2008 to February 2007, we did not observe evidence of an advertising or sales slow-down: median same-client Google ad-spend was up 22% year-over-year, and corresponding same-client resulting PPC sales were up 26%."
>>> article continued here...
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About the Author: Jason Lee Miller is a WebProNews editor and writer covering
Friday, February 29, 2008
How To Guru-Proof Yourself Against Big Product Lauches!
By Titus Hoskins (c) 2008
Even for those of us who have been dabbling in the Internet marketing arena for a decade or more, all these latest frenzied "Info-Product Launches" are downright scary. In recent months it is not only the product launches themselves that have become a little frightening, but also the rate at which these product launches keep bombarding all of us in the marketing world. It has become so relentless you feel like you're an extra, ducking for cover in some war movie; Saving Private Ryan comes quickly to mind.
Once upon a time, not too long ago, you might get hit with one or two really major launches in a year. Now it seems like we are getting two or three a week. Those actively looking for good, solid marketing information will be totally drenched in the latest "How To" ebooks, videos and courses. Plus, throw in all those debuting membership sites, seminars, and private coaching sessions and even seasoned marketers are in serious danger of getting "Info Product Launch Burn-out."
For the beginning wannabe online marketer it is a virtual mine field. One misstep and you can wake up, scratching your head: did I actually pay that much for a marketing product I can barely understand, let alone put into practice. Don't get fooled by all the promises of instant wealth or quick riches. If getting rich was as easy as 123... we would all be sporting Donald Trump hairdos.
To make matters worst, all the latest marketing trends seem to be promoting the laziest ways possible to make a quick killing on the Internet. With this simple marketing tactic or that SEO trick, even the dimmest light bulb on the planet can have roaring online success without even breaking into a sweat or using up any of those precious brain cells. Heaven forbid.
The marketing hype has become so palpable and obnoxious it's like a rich relative who won't shut up about how much he's earning while sitting in his pj's and playing with his PDA.
"How I made 1 million in 52 minutes." "How I made 100 grand with only a list of 45 subscribers..."
Who is to blame for all this "Info Product Feeding Frenzy"? Well we won't mention names but these marketers are not shy about what they're doing. Just the opposite, they brag and boast about how they can manipulate, control and whip prospective customers into such a buying frenzy just to see who can sell the largest amount of product in the shortest amount of time.
Some savvy and ruthless online marketers have turned this whole launch process into an art form, offering flashy videos with real valuable content in order to hook potential customers and capture their email contact information. The info-product launch flows out like a well-rehearsed opera:
Giving the specific date and countdown clock showing when the product goes live.
Incorporating a blog to keep everyone, including the search engines, informed.
Strictly limiting the product or buying time to increase demand.
Even manipulating you to buy the product before someone else beats you to it.
Having top-name JV partners whipping their devoted followers/subscribers with extra bonus offers.
Even enticing said affiliate partners with top prizes from ipods to sports cars.
Everything is in marketing sync for the big day.
Some of the top marketing pros and experts are now even offering courses on how to do exactly that: courses showing HOW you can warm up and psychologically cultivate a whole list of prospective buyers by giving away very valuable information in videos, reports and online calls... all to make that final sale.
There is nothing wrong with making a sale. There is nothing wrong with making a hundred sales, but there is something intrinsically wrong when you know in your heart of hearts what you're selling will never be used by half the people who are buying it.
How many of those sales are from naive or desperate buyers looking for a 'quick fix' or 'easy ride' to the good life? How many even if they have the money to buy your product will never have the will power and fortitude to carry out the marketing game plan in your product?
How many people are being fooled by all this marketing hype and rhetoric... how many will actually benefit from buying your product? Makes one wonder if that old saying is really true that in any gold rush, it is the people selling to the miners who make the most money.
All of these marketing products should not only come with an income disclaimer, which all the marketers prudently include, if only by some magical power we could see displayed on each product in big bold letters the tell-tell statistic: "How many buyers will actually read/ view/ use and ultimately benefit from the marketing info-product they have just purchased?"
That would be one statistic worth discovering. Of course, there's no way of knowing, but one could argue this number is quite large. Otherwise, if you believe all the claims on these products, half the world would be Internet marketers and rolling in dough.
Online marketing is not easy. It can't be done overnight. There is a learning curve and you must pay your dues. Be extra wary of any short cuts and anyone offering them. Magic formulas do exist and while buying the latest marketing product and information can definitely make the journey easier; always remember, no product can make that journey for you. No product or system can automatically make you rích. Don't be fooled by flashy headlines, smart videos and the latest next big thing.
Nor can anyone say these info-products don't have real value or merit. They do! They are of tremendous value to those who can benefit from them. If you're marketing on the web and your sites/marketing are earning you $200-$300 a day or an hour - even just a small tidbit of information or advice can dramatically increase your íncome. Over time the amount paid for any info-product will be returned to you a hundred-fold. Sometimes it has nothing to do with the info-product itself; a marketer might mention a piece of software or program he/she uses in their work that when applied to your own can make a big difference in how much you earn. Been there, done that.
For everything is relative; even the large amounts charged for some of these seminars, coaching sessions or info-products can be justified if the buyer gets his money's worth and then some. It all depends on the position/angle you're coming from and how much the information impacts your online business, which will really determine if one benefits from a particular info-product or not.
So the next time you're bombarded by the latest info-product by some of the world's best online marketers... STOP, take a deep breath and step back from all the marketing hype and manipulation. Then honestly ask yourself: How can I use this information? Will I use this information? Perhaps, most importantly, can I really afford this product at this time or can it wait?
If you decide to buy, protect yourself by thoroughly checking out the marketer's reputation beforehand. A money-back guarantee is only as good as the marketer's word. If there is a payment option - take this route because you will lose less money if refunds are not honored.
Above all, if you're buying the product because you believe it will solve all your problems and will virtually give you the path to the easy life, just remember this... you have to do some work. You have to put in some sweat equity. You have to do your own homework; no one else can do it for you. It doesn't work that way. Sure some smart, successful marketer can sell you the answers, but you still have to write the test yourself.
Like most things in life, there are shortcuts; but you have to take them yourself in order to get to where you want to go. Online marketing is no different.
About The Author
The author, a former artist and teacher, is now a full-time online marketer who has numerous websites, including two sites on Internet marketing. For the latest web marketing tools try: BizwareMagic or MarketingToolGuide
2008 Titus Hoskins. This article may be freely distributed if this resource box stays attached.
